Legal
Refund Policy
We want you to be confident ordering ViviMate. This page sets out our refund terms and how to contact us about a refund.
Before you order
Most problems are avoidable with a quick check first. Please run our speed test on your viewing device, confirm it's on the compatible devices list, and ask support if you're unsure about anything.
Refund terms
Refunds are available within 3 months from the date your subscription access is provided.
Questions about refunds
Contact ViviMate support with your order details and we'll help.
Your legal rights
This policy does not affect any rights you have under consumer-protection law where you live.
See also our Terms of Service and Privacy Policy.